Generative AI is no longer reserved for large corporations. With the right framing, it helps SMEs save time on low-value tasks without an oversized IT project.
1. An internal assistant on your own documents
Procedures, template contracts, product documentation: an assistant you can query in plain language finds the right information in seconds and cites its sources.
2. Summarising long documents
Tenders, reports, meeting minutes: AI produces a first summary that your teams review and complete.
3. First-level customer support
A chatbot answers frequently asked questions and hands complex requests over to an advisor, with the full history.
4. Assisted writing
Sales proposals, product sheets, email replies: AI suggests a draft in your tone of voice, which you review before sending.
5. Data extraction
Invoices, purchase orders, forms: key information is extracted and entered automatically into your tools.
- Start with a simple, measurable use case.
- Keep human validation for sensitive content.
- Check where your data is hosted.