- Product : Pilotastra, a pharmaceutical CRM designed and published by Actyxis
- Deliverables : web app, Android app (iPhone coming), corporate website
- Model : SaaS subscription per active user
- Languages : French, English and Arabic (right to left)
- Status : in production, new features in progress
Pilotastra is the pharmaceutical CRM built and published by Actyxis for laboratories. One platform brings together field medical reps, their managers, executives and compliance teams, on the web and on mobile, even without a network.
The challenge
In the field every minute counts: improvised rounds, reports typed in the evening, areas without coverage. Managers lack visibility on actual activity and approve reports one by one. Executives get consolidated figures too late and must prove compliance (GDPR, audit, pharmacovigilance).
One platform, designed for every role
- 2 interfaces: a full web app and an Android app, iPhone coming soon.
- 11 built-in roles, plus custom roles per laboratory, each limited to its geographic scope.
- 3 languages: French, English and Arabic, with native right-to-left display.
- No patient data: compliant by design (GDPR, audit, anonymous pharmacovigilance).
For medical reps: their day in their pocket
- “My day” shows the next visit, today’s schedule and priority professionals.
- A visit is recorded in three gestures: tap the products presented, type or dictate the report, confirm.
- The laboratory’s own AI turns free notes into the standard report template; nothing leaves its server.
- The daily round is optimised on a map and opens in Google Maps or Waze. Location is never tracked continuously.
- Everything works offline and syncs automatically when the network is back.
For managers and executives
Managers follow their team’s activity on a single screen, approve reports in batches, reschedule cancelled visits and balance territories with coverage analysis. Executives steer with eight-week trends, live counters and Excel exports.
Compliance and security by design
- Four-step pharmacovigilance, from field reporting to submitted case, never identifying the patient.
- Read-only audit log and reports locked once approved.
- GDPR rights: proven consent, export, anonymisation and 36-month retention.
- Data isolated per laboratory at three levels, down to PostgreSQL row-level security. Two-factor authentication and lockout after five attempts.
A corporate website and a clear offer
The website presents Pilotastra role by role, with real screenshots of the app, in French, English and Arabic. It sets out a simple per-active-user offer: Starter for small teams, Business for regional or national networks, Enterprise for large laboratories.
What Actyxis delivered
Actyxis designed, built and publishes Pilotastra: multi-tenant SaaS architecture, web app, offline mobile app, AI integration, multilingual interfaces, testing and corporate website.
What’s next
The roadmap includes the iPhone app, push notifications, online payment and enterprise sign-on (SSO), followed by a daily AI assistant, voice reports and sample tracking.